Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Preston Hospital


Opticians don't work well with the eye clinic

It was recommended by Royal Preston Hospital that I should have two eye tests a year instead of one. My optician told me this was not necessary. I feel as though opticians do not want patients taken from them to go to Royal Preston for eye tests instead. Both opticians and the eye clinic in Royal Preston Hospital offer similar services and are competing and not communicating the same messages.