Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Preston Hospital


Preston Eye Clinic

I went to the NHS and after checking my eyes they discharged me with no further treatment. I went private and now I have to pay £160 every 6 months for eye assessments which I feel I need. I am trying to get back on the NHS list to save paying every time.