Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Preston Hospital


Very well looked after 14 month old

A recent episode of croup brought our 14 month old via a&e then onto ward 8. We were very well looked after throughout the journey. She received excellent care and was quite quickly getting better. All staff were extremely professional making us feel very comfortable with the care she received. A particular reference to ANP Alison Ball who coordinated our discharge and offered information about the condition.