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Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Royal Preston Hospital



Great treatment but car park concerns

The comment I wanted to make was not about the treatment which was great but about the car park! I took a disabled lady to her appointment and used a disabled parking space. I pulled nose first into the space and got out only to find that someone else had parked next to me so I couldn't get my lady out of the car. The spaces are so narrow the wing mirrors were almost touching!. I asked the other car driver to reverse back out until I got my lady out but what if the driver was disabled? There is no way on earth that a disabled driver could park there, get their wheelchair out of their car and sort themselves out. I do feel passionately about accessibility for disabled people and in a care setting such as a hospital I think a bit of consideration of their parking requirements is needed. The spaces were opposite A &E at Preston Hospital. Could be improved by having proper spaces for disabled people and people with children. The car park is useless for Mums with children strapped in the back. There is no space to lean in and get them out and get them into a buggy either. People were really having their driving skills tested in the car park but that is ok if you are slim, able bodied and on your own. I think some work needs doing to create spaces for families with children and those with disabilities giving marked 1 1/2 space bays that allow for car doors to be fully opened and wheelchairs and prams pushed between the cars keeping vulnerable people safe in the process.

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