Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

Royal Preston Hospital


Unreasonable discharge

We were referred by our GP in January to orthopedics at RPH, we received a letter in June to say we had been discharged as we didnt show up to an appoitnemnt that we had. but we didnt receive an appointment. i rang the department and they said there was nothing they could do and we would need a new referral. we went to our GP and got a new referral but we are still waiting now in November. why weren't we called or sent a text with the appointment, we never received a letter with an appointment.