Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Preston Hospital


A and E like a war xone

My 94 year old father spent 4 hours in an ambulance outside A and E, then 36 hours on a corridor. All the corridors were lined with stretchers. The staff appeared to be doing their best in horrific circumstances. It was like a natural disaster had struck- but this is apparently the norm. Just awful, no more words!