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Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Royal Preston Hospital



Mixed feelings about care

I have concerns around royal preston hospital. I went to a&e with heart attack and pneumonia around 11 months ago and was left in a&e for hours but i was cared for appropriately. I was transferred to the heart ward and there were staff on the ward that were showing off and came to my bed to show that she could change the bedding by herself with no support. this hurt me and I was too worried to say anything or complain at the time but i dont want it to happen to anyone else. the care up to that point had been really good, staff were caring and helped me but once on the ward i had a problem with this specific nurse who thought it was funny to show off. i wanted to now say something as staff shouldn't be changing bedding on their own without support or showing off to their colleagues. its a patient at the end of the day

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