Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Royal Preston Hospital


Children's a&e experience

i took my child to RPH a&e as they had a query dislocated hip and i had to take him myself as they told me the ambulance would be 3 hour wait. we got there and got morphine in them quite quickly but communication between staff was poor. we were taken to xray and they kept asking em to straighten him when they couldnt move. i told them it was dangerous to move him but they wouldnt listen. i had to advocate for my child and say take the Xray and then if we need to straighten him we will. They did a scan and said 'oh no don't move him it could cause more damage.' i couldn't believe what i had heard as if i had moved him this would have been really bad. i feel they need to listen to parents more and understand that what they ask could be life changing.