Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

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Original feedback for

Royal Preston Hospital


Calm, well supported and holistic

We visited the birth centre at RPH to have our first baby in August 2023. All staff on the unit were kind, caring and supportive throughout labour and showed professionalism and knowledge throughout our stay. We were fortunate enough to have a straight forward labour and delivery meaning we were able to use the birth centre and the fantastic facilities available there.