Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Royal Preston Hospital


communication with patients

i went for an appointment at RPH to see a gastro specialist and i couldn't fully understand what he was saying, he spoke so quietly and i asked him if he could speak up for me. i was lip reading him and i told him what medication i am on and what medication i cant have. he told me there was a prescription waiting at the pharmacy, when i turned up they said do you know what prescription this is and i said no. they had prescribed antibiotics when i cant have them as i don't have the organs to filter them. i rang the hospital but they said if the specialist has prescribed them you need to have them.