Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Royal Preston Hospital


Very good initial ward but poor cardiac ward

my relative was taken to the acute frailty unit at RPH and they were incredible with him. They thoroughly checked him over and gave him a full MOT. They figured out it was his medication that was making him poorly. They then moved him to the cardiac ward but unfortunately the care there wasn't very good. They took away his Zimmer frame and it was noticed that the buzzers weren't being answered very quickly. I went to see him and he was bursting for the toilet and said he'd been ringing it for some time but no one came. I was very happy when he got moved off this ward which is a shame as my first experience was very good with the acute frailty ward.