Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Preston Hospital


Mixed care recieved

Royal Preston hospital were good with me when I first went in and they were quick and effective when it came to surgery after my scan. The only thing I wasn't happy with was I kept getting moved from ward to ward. The care at RPH was 80% good but they were mostly agency staff and I could see staff searching holidays whilst on shift when patients were calling for help. There were also students who were left unattended, one student tried to get someone out of bed that was bed bound, I had to tell him he couldn't get her out.