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Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Royal Preston Hospital



Lack of care

I had a stroke at the end of July 2023 and was admitted to ward 21a. On admission I was given a form to sign so that I could leave the ward to go for a smoke. On many occasion whilst leaving the ward I left the the hospital site and went to to the local shop and café and not once did the ward ask where I had been they had no knowledge I had left the hospital. On one occasion a nurse probably a junior nurse by the colour of her uniform plunk medication in front of me when asked what it was I was informed it your medication when I asked her what it was the same reply it was like extracting teeth eventually I obtained the information. When I asked the consultant to see the scan to which they were referring to I was told no it is not for you and the screen was turned in such away I could not see. I had to demand to have a scan done again as an outpatient and told I was discharging myself enough was enough.

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