Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Preston Hospital


Orthopedic department wont see me

My experience of the physiotherapy and orthopedic department has fallen well below standard. They had let me down, they want me to go to Blackpool Victoria hospital for a stand up MRI scan, I don't have a car and I am not able to cope with that long journey. I can only walk a short distance. I should be seen, if I was paying private they would be willing to see me. It is sheer neglect, it is totally wrong. My GP sent a referral and the hospital just send the referral back to my GP. I have been in contact with PALS, PALS have done their best under difficult circumstances they can only do so much they have tried their best but I am in pain and can only walk short distances. All other departments at Preston Hospital are fabulous but not Orthopedic and Physiotherapy departments.