Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Lancaster Infirmary


RLID Ultra Sound Scan - X-Ray

BMJ treatment for a year, but records were not transferred which means had to repeat process for effectively the same issue. Consultant missed an appointment 2nd consultant couldn't help 3rd consultant assisted. Transfer records and make sure you see the right person first time. Food from the Skylight was excellent.