Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Lancaster Infirmary


Excellent service. Caring staff

Taken to A&E by ambulance straight into resus where I was met by team of doctors and nurses. Care I received was excellent. Kept well informed about everything that was happening. Felt very safe. Discharged promptly and with issue resolved. Thank you