Amazing experience on ward 17
We had the most amazing experience on ward 17. I had a planned cesarean and from the minute we arrived on the ward at 7am we were greeted with such kind and happy staff. Janice who met us as soon as we arrived was fantastic, she settled our nerves and made us feel so welcome. We met our midwife Daisy who was so kind and made us feel so well looked after. We met everyone carrying out the procedure and they were very clear and informative willing to answer all questions and making sure we knew what was happening. The surgery went well and all the way through the staff kept us informed and made us feel safe. We had a safe arrival of our baby and they passed him straight to us so we could hold him while they finished the surgery which went as planned. The nurses in the recovery bay were fantastic and then throughout the night the staff continued to check on us, but not imposing if we didn’t need help but made us very comfortable that if we did just to press the buzzer. They looked after our baby whilst my husband helped me shower and the paediatric doctor we saw the day he was born and the next day to do all his checks was lovely and put us completely at ease. The midwives helped us change his first nappy and gave us tips and then the next morning we got visits from a breastfeeding specialist, a physio and Daisy our midwife helped with how to use the car seat. Having had trouble conceiving and having to visit RLI on a number of occasions for very difficult reasons, including a surgical evacuation in 2023, we knew that the care was amazing even though it has been for bad reasons previously but to visit ward 17 to finally have our baby and receive that level of care and kindness and made us feel so special even though they will see babies being born all the time! I speak so highly of the experience and care and staff to anyone who will listen so thank you and well done for providing such an amazing service!