Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Royal Lancaster Infirmary


Mixed experiences from various staff

My experience giving birth at RLI, was one of mixed feelings. The midwives helping with my delivery were kind and caring, but things did not go as planned or as written in my birthing plan. The male doctors who took charge, ignored my plan and showed little empathy and compassion. Following the birth complications arose and my baby girl was looked after. Again the nurses were kind and comforting. But communication between the two floors was not as good as it could have been. This meant chasing and asking multiple times for antibiotics to be given. It was clear the staff had a high work load and were not able to give more personal care.