Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Blackburn Hospital


A&E

The nurses and consultants are very caring, one of the porters is not. I was left on a trolley without knowing what was going on. The porter was quite rude about it. It took a while in A & E - half an hour for triage, 1.5 hours for X Ray, an hour for admission to the ward. The chairs were very uncomfortable particularly because I have a spinal injury.