Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Blackburn Hospital


C Ward Bowel Cancer

The consultants were excellent but the nursing staff were not nice. They didn't want to speak to me about my husbands care. The hospital is too big and getting there is a problem - I have to ask friends. The food was terrible - he was supposed to be on a special diet to build him up, but he never got what he had asked for, it was always cold, and it wasn't made in the way the dietitian said it needed to be.