Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Blackburn Hospital


ICU

They saved my life so many times. Some of the staff weren't very caring, some things that I heard were unacceptable . The night shift on ICU was not good. I urinated in my bed once as was left in it for a very long time. The free TV in ICU is great and I could order whatever food I wanted. I think staff should ensure that patients are washed prior to being served food.