Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Blackburn Hospital


MAU

Husband has autism and took an accidental overdose of paracetamol. When we arrived at MAU they looked at him like he was dirt. The nurse spoke to him quite aggressively saying "What have you done this for?" He also takes insulin as a diabetic but they said that because it was late at night he could not get any food. I had to drive home and then back again to give him food.