Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Royal Blackburn Hospital


Liver

Husband needed insulin but I ended up having to give it to him as staff were not doing it, one of the nurses was really nice, very polite and tried to help even though she was really busy, the other nurse shouldn't have been a nurse. The patients were spaced out and there didn't seem to be enough staff - trust the 2 nurses. It was horribly dirty to the point where I took pictures. The building was old which is fine but it felt more like an asylum. The medicines were late as well. The nurse said one day that they don't know anything about autism so struggled treating her husband. There was a lack of privacy and conflicting information from different nurses.