Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Blackburn Hospital


Ward 4C

Went in with pancreatitis. I was in a passageway until 4 am. Staff only partially caring, the staff didn't have time for you. Took some bowel syrup and was on the toilet all day. They said it was due to an infection so discharged me. I said I was still too ill but they still discharged me. I was ill for another two weeks at home. It felt like they were trying to get rid of me. I haven't got a good impression and don't want to go there again and definitely wouldn't take the syrup they gave me for bowels.