Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Royal Blackburn Hospital


Could be better

The treatment was a bit slow in terms of getting a diagnosis - lots of tests. Apart from changing their minds it was good for information. The majority of the staff were excellent but an odd one was not good - saying things that were unsettling like "you shouldn't be here". The cleanliness is dependent upon which cleaner is there - cloths used in bathrooms and then elsewhere. The food was not very exciting - I think it should be better quality. There was some queuing in the ambulance but I didn't wait long, around 20 minutes.