Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Royal Blackburn Hospital


Cardiology

Can't fault them. They've been absolutely great, staff are really good and very helpful. They ring when it is time for him to come home and they phone back make certain got hold of you. He has had to wait a while for his appointment. He understands to a certain extent but he is aging so forgetful.