Roe Lee Surgery

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Based on 3 reviews
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Reviews (3)

It’s the receptionist

May 30, 2025
Gosh the receptionists are so rude and unhelpful that I would no longer ring my gp and go straight to the dreaded an and e.
Anonymous

Reply from Roe Lee Surgery

Thank you for taking the time to share your experience. We're very sorry to hear that you felt the service from our reception team was rude and unhelpful. This is not the level of care or respect we aim to provide, and we understand how upsetting this must have been for you.

Your feedback is important to us, and we take it seriously. We will be reviewing this matter internally to ensure we identify any areas for improvement. If you would be willing to discuss your experience further, please contact the practice manager directly on 01254 360158. We'd appreciate the opportunity to learn more and work to make things right.

Provider responded

Rude staff

February 12, 2025
Unhelpful, rude and uncaring staff, starting with the receptionist and finishing with the radiologist.
Lack of respect for the patient
Anonymous

Reply from Roe Lee Surgery

We are sorry you have had a bad experience. It would help me to investigate more if you could let us know the date and place of your appointment.

Provider responded

CVS Activity - Understanding Autism

November 20, 2015
It's good, I like it. Sometimes it's difficult to get appointments because I have to phone at 8am. I like what they have done but I still feel unwell.
Amanda Higgins

Roe Lee Surgery

Contact

01254 618000

367 Whalley New Rd
Blackburn
Blackbun with Darwen
BB1 9SR

Location

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