Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

Renacres Hospital


Day Case Unit

Repeat Hernia Operation - Arrived at 10am, was taken for my operation at 4pm. I was not told where I was on the list for the operation. I was sent home 2 hours after my op. I was told I could stay overnight but that I would have to be out by 9am. I would have liked better information when I was discharged. I returned to Renacres for more painkillers on 14.11.15 but I wasn't examined. I developed an infection and have had problems since. I feel I have just been left after the operation. I have a review on Monday at Renacres. (Aftercare- I dont feel like I've had any). I'm supposed to rest for six weeks but I have to come to Skelmersdale Walk In centre which has been excellent and I don't know where I would be without them. I've been looked after properly here. (Skelmersdale walk-in centre)