Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Queensway Medical Centre


Child with a Liver Transplant

My son who's 9 had a liver transplant at 4 months old and the surgery has helped us evert step of the way and continues to do so. We are able to get appointments on the day we ring and the staff totally understand my sons needs. We get excellent continuity of care, mainly from the nurse practitioner, but even if we see another staff member, they are just as helpful. The pharmacist is also wonderful. She phones me at home and sorts out any medicine issues we have and reception is always so helpful and understanding. I couldn't recommend this surgery more for anyone with a long term health issue.