Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Pendle Community Hospital


PE - Physiotherapy

It wasn't easy to get an appointment as I had to use the online booking service and I've made 5 phone calls since November to get this appointment. Reception could have been more helpful and friendly to me and others. They were sharp with people.