Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Peel House Medical Practice


Knowlegeable staff always ready to help

Friendly and knowledgeable staff. Yes, if you want an instant appointment at your convenience, you won't get that anywhere, but the reception does their best to accommodate you depending on the urgency of your problem. My partner and I, both with demanding conditions, have been looked after with great professionalism. Coming from a practice where the doctor went bankrupt and my partner's previous practice where the single doctor used locums all the time, we cannot complain.