Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Ormskirk District General Hospital


ED - Physiotherapy

6-8 weeks to get first appointment. Lots of physio appointments cancelled. Had treatment in physio which was horrendous and there was no empathy when I explained. It wasn't a permanent member of staff and now I see a regular physio. I have to wait 4 weeks for an appointment but I don't mind as long as I get the same one.