Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Market Street Pharmacy


0/10 exceptionally rude people who work there

They are EXTREMELY< DISGUSTINGLY RUDE!!!! nice to us as customers and mistreat us as patients , they even treat their own staff horribly and I heard them talk of another staff member aloud , they also talk about patients or addicts whenever I come to collect my medication!they seem to be so "busy all the time" but I hear more chit chat. Absolutely appalled with the service and the running of this so called pharmacy treated more of a business than a service/duty of care. Unprofessional.