Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Lostock Hall Medical Centre


Caring, compassionate and excellent practice

The GP’s and staff cannot do enough to help make your experience easier and provide a positive outcome. The menopause clinic in particular has changed my life completely, the only regret is not finding Dr Craven sooner! The whole surgery work together and it shows, nothing is too much trouble and you always come away feeling listened to and with a plan in place if one is needed.