Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Lostock Hall Medical Centre


Dreadful.

Unhelpful.offhand reception / admin. staff , doctor uncaring, unhelpful and dismissive. I expected prescription for the anxiety and sleeplessness I was suffering but came away empty - handed. I hadn't seen the G.P. for 7 years. Waited 1/4 hour for the pharmacy to open , then was told I'd have to wait another half hour. So I just walked out.