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Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Lostock Hall Medical Centre



Excellent team work joined up NHS services

Visited Dr [name redacted for privacy] for a menopause review and mentioned how much pain I was in with my hip as part of her consultation questions and this has been stopping me moving around and getting on with life.This was having a knock on effect with menopausal symptoms .During the appointment she asked a visiting physiotherapist working out of the surgery to give his opinion. Phil examined me that morning and made referrals for scan and X-ray . These came through and on 15th October he was able to refer me to a surgeon due to the results of the X-ray and by 30th October I has been seen by an orthopaedic surgeon who has recommended a total hip replacement early next year. This will enable me to undertake more walking once recovered and keep on top of my weight and well-being without constant pain . Such a relief to be listened to and treated with respect

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