Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Lostock Hall Medical Centre


Extremely positive experiences so far.

Both medical staff and support staff have all be so helpful, kind and caring. Every time I have spoken to someone they have been so helpful and not just dismissive. They really do want to help you which is a breath of fresh air. There are a lot of GP practices that could take a leaf out of this practice’s book!!