Longton Health Centre

Thank you for taking the time to leave your feedback regarding our surgery as we do strive to continue to improve our services for our patients. Sadly the patient demand for appointments exceeds clinical capacity available with the funding and resources made available to us. When clinical capacity has been reached under safe working guidelines our patients are safely signposted to alternative healthcare providers. All patient requests are triaged by a clinical member of our team and where appropriate signposted to other members of our healthcare team as not all requests require to be seen by a GP. Our team of healthcare professionals include prescribing pharmacists, medicines co-ordinators, advance nurse practitioners, mental health practitioner, first contact physiotherapist, paramedic, nurse associates, GP assistants and clinical care co-ordinators and patient requests may be signposted to an appointment with one of our team. Please do come in and speak to our Patient Services Lead if you are having specific difficulty in accessing our triage forms or are having difficult getting through on the telephone as we do have a call back function to help. Thank you again for your comments.