Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
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  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Library House Surgery


Hard to get an appointment

This surgery is so hard work at times. I can't get an appointment. They say to ring in the morning but I'm on the school run so what do they expect from me. I then get through eventually and they tell me to ring back tomorrow.