Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

ISSA Medical Centre - Dr Z H Patel


Time and support

when I go in to see a doctor or nurse, I feel very rushed. I feel they want you in and out. Before you’ve even sat down in the chair they are asking you questions. I feel they don’t fully listen or acknowledge what is going on and if you slightly go off topic, they are very fast to say you need to book another appointment for that.