Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

ISSA Medical Centre - Dr Z H Patel


Diabetic treatment

Trying to see a doctor for diabetic check-up doesn’t happen. When they book me in, they just say the diabetic nurse is busy you will need to see someone else which is fine but if there is someone in the surgery who is a lead for diabetes surely we should be seeing that person.