Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

HBS Pharmacy (Issa Medical Centre)


Rubbish

Driver stated he tried to deliver meds but I was home all day. Checked ring doorbell at the time he stated be tried to deliver and no person or car was seen outside. Regardless didn’t gets meds for 4 days since ordering. Won’t be using this incompetent pharmacy again. I get my meds from a pharmacy in Blackburn quicker than HBS even though I live 15 mins way from HBS.