Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

HBS Pharmacy (Issa Medical Centre)


translation problems

Translation issues all the time, when I go to get a prescription there is no one there to help me translate. I find that a lot of my prescriptions get missed, lost or mistranslated and they don’t offer any help or support with this.