Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Minerva Health Centre


Blood clinic has very long wait times

Blood tests at Minerva are becoming horrific, now they have opened up the walk-in clinic again. But I think it’s because they only put one phlebotomist on which isn’t enough with all the patients coming through the doors. The other day I went to Minerva sat down and in 20 minutes no one had gone in or had come out of the blood clinic. I don’t understand how you can have that many patients waiting at once there were around 30 people waiting for bloods but no one going in or coming out.