Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Great Eccleston Health Centre


Not able to see doctors

Dealt with triage nurse who advised over the phone I had a sweat rash (all done via photos i was asked to send). Had 3 lots of different creams, eventually I took myself to a walk in centre, after nearly scratching my skin raw). Saw a GP there and was told I had seborrhoeic dermatitis, which cleared after relevant treatment