Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Granville House Medical Centre


I dont feel listened to

They are not very good at listening to me about my condition. I went last week to speak about my back problems and all they have done is give me some paracetemol and told me to get on with it. I am sick of them just fobbing me off with these things.