Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

General comments about health and social care


24hr care, in own home_funded by NHS/Continuing Healthcare

Continuous Healthcare (CHC) are corrupt. They lie and deliberate misguide. My mum is my main carer for my dad- 24hr 7days . 2 carers call 4x a day for personal care which is funded by CHC. They refused to fund respite..in home..whilst Mum had a break. We requested respite back in November, for the 1st week in August. Mum is 78. CHC refused because IF they funded in home 24 hour care and a carer failed to turn up-dad would be left unattended and it would result in a crisis.