Fishergate Hill Surgery

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Based on 3 reviews

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Reviews (3)

Hard to get an appointment

February 2, 2024

I struggle to get in touch with my doctors to make an appointment, I am always in a queue every time I ring and when you get to number two it just rings but no one answers.

Anonymous

Reply from Fishergate Hill Surgery

We apologise for the problems you are having booking an appointment over the telephone. We will be changing our phone system providing in the coming months and hope this will help patients to get through on the telephone. We do offer appointment bookings online and this is available through the NHS App.

cant get an appointment

May 9, 2023

can not get an appointment, I always try and then when I do get through they have no appointments left

Anonymous

Reply from Fishergate Hill Surgery

I am sorry you are struggling to get an appointment at the surgery. We have a variety of appointments available. We have urgent on the day appointments, pre-bookable appointments, telephone appointments, face to face appointments and also Saturday morning appointments. If you are requested a certain Clinician there can be a longer waiting time.

staff not helpful

March 2, 2023

I cant seem to get any support from the surgery. The doctors mess up your prescriptions and you cant get a repeat prescription.
They have not gone back to full face to face appointments yet and i dont understand how they can diagnose over the phone when i am really poorly.

Anonymous

Reply from Fishergate Hill Surgery

I am sorry you are having problems with the practice. Please can you contact the Practice Manager to discuss your issue in more depth.
We do have a variety of appointments both face to face and telephone appointments.

Fishergate Hill Surgery

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Reviews (3)

Hard to get an appointment

cant get an appointment

staff not helpful