Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Fatima Health Centre


cant get an appointment

Since everyone got put at either Fatima or ISSA the wait times have become a nightmare. The receptionist is awful, no respect and i cant get an appointment. They tell me to ring at 8am in the morning and i do and get told I'm 38 in the queue