Right to Respond

Healthwatch Lancashire is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

ELMS Pendle Valley Mill Medical Practice


Recently diagnosed with blood pressure.

I have had consistently good experiences and communication with an Associate Pharmacist named Usma. She has identified and taken on board concerns about adverse reactions and shown sympathetic and intelligent responses to the predicament I have regarding sensitivities to drugs that I have due to my ME/CFS. There are several GPs at the practice and nurse practitioners who show concern and empathy. I feel they are to be applauded. Many only have a few minutes to deal with each patient and they are in a difficult position when it comes to dealing with some issues in depth. I thank all the medical staff at Pendle Valley Mill for their support.